It's worth reading this Privacy Policy before registering or using App Gaming. Everything is explained clearly here — what data is collected, where it is stored, and how it is kept secure.
This Privacy Policy explains what information is collected from you when you use App Gaming's website and mobile application. App Gaming believes privacy is a fundamental right — which is why we have made every effort to present this policy as clearly and transparently as possible.
By using App Gaming's services, you are considered to have accepted this privacy policy. If you have any objections to any part of it, please contact us at support@appgaming.net before you begin using the service.
App Gaming collects two types of information — data you provide directly and data generated automatically while you use the platform. Full details are outlined below:
| Data type | Example | Requirements |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Financial information | BKash/Nagad number, bank account | Mandatory |
| Technical data | IP address, device type, browser | Automatic |
| Usage data | Game history, bet records, login times | Automatic |
| Location Data | Country, city (estimated from IP) | Automatic |
Additional information may be collected during KYC verification, such as a photo of your ID or proof of address. This information is used solely for identity verification.
App Gaming collects data in several ways. Here is a transparent breakdown of each method:
App Gaming uses the data it collects for the specific purposes listed below, and for no other purpose:
App Gaming seeks your consent before sending promotional offers or marketing emails. You can opt out of marketing communications at any time from your account settings.
App Gaming does not sell your personal data. However, limited information may be shared with trusted partners to keep the service running smoothly:
App Gaming uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience. We use three types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging into your account. When you first visit the website, a cookie consent notice will appear where you can set your preferences.
App Gaming uses multiple layers of security to protect your data. This isn't just talk — every measure is actively in place:
As an app gaming user, you have several rights over your own data. Exercising them is straightforward:
To exercise any of your rights, write to support@appgaming.net. App Gaming will endeavour to respond within 30 days.
App Gaming does not retain your data longer than necessary. However, certain information must be kept for specified periods due to legal obligations:
After the defined retention period, data is securely deleted or anonymised so that you can no longer be identified.
App Gaming may update this privacy policy from time to time. For any significant changes, users will be notified in advance by email or in-app notification. The "Last updated" date at the top of the page is always kept current.
For any privacy-related questions or complaints, contact us at:
Your data is protected not just in policy, but at every technical layer
When registering online, we often share our name, phone number, and financial details without giving it much thought. It is a common habit. But the real question is — where does that information go, who can see it, and what is it being used for? App Gaming believes users have the right to know the answers.
Digital service adoption is growing rapidly in Bangladesh, but awareness around data protection is still catching up. App Gaming wants its users to make informed choices — knowing what data you're sharing, why you're sharing it, and how secure it is should be part of every decision you make.
The most sensitive data on App Gaming is your financial information — your bKash number, Nagad account, or bank details. This information is never used outside of payment processing. Tokenization is used when communicating with the payment gateway, meaning an encrypted token is sent in place of your actual account number. Even if someone intercepts the data in transit, it is impossible to retrieve the real account number.
A common question is whether App Gaming stores bKash or Nagad PIN numbers. The answer is no. PINs go directly to the respective mobile banking service's own system — App Gaming never sees or stores them.
Your betting history and game records are only accessible to you and authorised App Gaming staff. This information is never used for advertising or marketing purposes. It may be disclosed to regulators for legal investigations or licensing audits — this is a legal obligation.
You can view your betting and transaction history directly from your account. If you need to download records for a specific period, contact customer support — a request in Bangla is all it takes.
In the event of a data security failure, App Gaming acts swiftly. The issue is first identified and the system is secured. Affected users are then notified as quickly as possible — what happened, which data was involved, and what steps they should take to protect themselves. In line with international standards, the relevant authorities are also informed of such incidents.
Protecting privacy is an ongoing commitment, not a one-time exercise. App Gaming continuously upgrades its security measures. Technology evolves, threats evolve — and so must our defences. Your trust is our most valuable asset.
Your data is protected, your payments are secure — register for free and get support in Bangla.
You can request to view, correct, or delete your data at any time. Responsible gaming features are protected with the same care as your personal information.
Learn More About Responsible Gaming